The Niagara Falls Boys & Girls Club (“we,” “our,” or “the Club”) is committed to protecting the privacy and personal information of all visitors to our website and the families we serve in our programs. This Privacy Policy outlines how we collect, use, store, and protect information both online and offline.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided voluntarily):

• Parent/guardian name and contact information

• Child’s name, birthdate, medical details, and school information

• Emergency contact names and phone numbers

• Payment and billing information

• Application or registration forms submitted via our website or in person

Automatically Collected Information (online):

• IP addresses

• Browser type and version

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

We do not knowingly collect personal information from children under 13 without verified parental consent.

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2. How We Use Your Information

We use the collected information to:

• Register and enroll children in programs

• Communicate with families and guardians

• Process payments and financial assistance

• Improve our services and website functionality

• Ensure the safety and well-being of children in our care

• Comply with legal and regulatory obligations

We do not sell or share your personal information with third parties for marketing purposes.

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3. How We Share Information

We may share personal information only when necessary:

• With trusted service providers (e.g., payment processors or enrollment platforms) who support our operations

• When required by law, court order, or governmental regulation

• To protect the rights, safety, and property of the Club, children, and families we serve

All third-party vendors are required to maintain the confidentiality and security of your information.

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4. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes:

• Secure digital storage systems

• Restricted access to sensitive data

• Staff training on confidentiality and data protection

Despite these measures, no system is 100% secure. We encourage families to contact us with any concerns regarding data handling.

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5. Your Rights and Choices

You have the right to:

• Review and request correction of your personal information

• Withdraw consent for certain uses of your data

• Request deletion of your data, subject to legal and operational requirements

To exercise these rights, please contact us at the information listed below.

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6. Children’s Privacy (COPPA Compliance)

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Any online content or communications directed toward children under 13 are reviewed and managed with parental involvement and consent. We do not permit children to submit personal information online without verified parental or guardian approval.

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7. External Links

Our website may contain links to external sites not operated by the Club. We are not responsible for the privacy practices of these third-party websites. We encourage users to review the privacy policies of any external sites they visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. Continued use of our website or services after changes indicates acceptance of the updated policy.

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9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Niagara Falls Boys & Girls Club

Rebecca Vincheski, Chief Executive Officer

Location: 725 17th Street, Niagara Falls, NY 14301

Phone:  (716) 282-7181

Email: rvincheski@nfbgc.org